I am a kind, helpful, outgoing, resourceful, and approachable training and development professional with over fifteen years of progressive experience in instructional design, eLearning development, IS audit, and systems support. I am proficient in many different training tools such as Articulate Storyline 2 and I love working with data and learning new things. I am especially passionate about researching and collaborating with other training professionals. In my training roles I have been particularly successful in helping people want to learn by creating engaging, scenario-based learning solutions.
Since August 2015, I have been working for Sears Holdings Corporation as a “Learning Consultant” (aka Instructional Designer) on the Sears Automotive team. In this group I create eLearning courses, training materials, and games for Sears Auto technicians, store managers, and sales associates. In 2017 we began building micro-learning courses which have helped make a measurable improvement in the performance of specific groups of employees. It has been fun to work on a team that is always implementing new and innovative automotive programs, products, and services to help our company return to profitability.
From June through August 2015, I worked for Mariano’s Fresh Market (a Roundy’s Supermarkets Inc. store) as an eLearning Instructional Design independent contractor. On this design and development project I created multiple eLearning modules in Articulate Storyline 2 for the various specialty departments throughout the store and the front end. I spent time with store managers and department leads to understand their processes in detail, and worked with professional photographers and videographers to reenact realistic customer scenarios and step by step processes. I even got to act in some of them which was a lot of fun!
From October 2012 until June 2015 I worked for Career Education Corporation (CEC) at their campus support center. My position was Training Solutions Designer where my primary focus was working with university subject matter experts and leaders to create on-the-job training, performance support materials, and eLearning courses for the Career Schools Admissions department. My most recent project was rolling out Talisma, a new student management system to our admissions representatives nationwide which was very exciting. I created several pre-launch eLearning modules, where “Mr. Talisma” guides representatives through the new world of Talisma. An additional role I had at CEC was to conduct Admissions Representative Certification assessments and provide feedback to their management. This ensured compliance with processes and procedures, and helped to support our students in their journey through the admissions process.
From 1999 to 2012 I worked for Kraft Foods at their various headquarters locations. My career began at Kraft Foods as a Business Analyst/Systems Project Leader and continued on to an IS Auditor role for Kraft’s parent company, Altria Group. I quickly earned my CISA certification and was promoted to a Senior IS Auditor. While in audit, I had a revelation that my most rewarding times in those systems and audit roles were helping new team members learn their systems and audit jobs! This began the road to my training and development journey. I began talking to any training professional I could find within Kraft and beyond. I went back to school and got my Master of Arts in Training and Development. In 2007 I was excited to take on my first official training role at Kraft and I’ve been very passionate about sharing knowledge and inspiring collaboration ever since as an Instructional Designer. Contrary to popular belief, I never had the job of actually making Kraft Macaroni & Cheese. 🙂
When I was new to the instructional design field, I joined professional organizations to get more involved with people in the learning and development industry. Throughout 2014 and the first quarter of 2015, I served on the Board of Directors for the Association for Talent Development, Chicagoland Chapter (ATDChi, formerly CCASTD), which is a chapter of National ATD (formerly ASTD), as their Director of Social Media. I am proud to announce that I was one of the two Volunteers of the Year for 2014 for my work with social media for the chapter. In 2012 and 2013 I served on the Volunteers and Social Media committees, respectfully. Way back in 2011 I served as Co-Director of Volunteers where my job was to match volunteers with the needs of the chapter. It has been a great experience to work with such a wonderful group of dedicated and extremely talented learning and performance professionals, and to fulfill my passion of helping others and always learning something new.
I am a huge advocate for collaboration with others (either personally or via social networks), so I like to attend as many professional events that I can. Maybe I will see you at an event soon! One of my favorite events is the Chicago eLearning and Technology showcase. This is an annual event sponsored by ATDChi and some other L&D organizations. It includes various breakout sessions relating to eLearning, instructional design and more. You have to check it out!
In 1998 I graduated from Northern Illinois University in DeKalb, IL, with my Bachelor of Science in Operations Management and Information Systems. I also got a minor in Spanish and I can still hold a decent conversation! After realizing my true passion was in the training and development field, I went back to school. In 2010 I graduated from Roosevelt University with my Master of Arts in Training and Development, and graduate certificates in Training and Development, Instructional Design, and eLearning… and the rest is history!